What are the advantages of partnering with Linistry?
Customers are dissatisfied when having to wait. This may occur during peak time/high season. With Linistry, you can eliminate idle waiting for costumers.
Expand sign-in capabilities for using time scheduling applications, in order for customers to join a queue virtually at any given moment. Reach out to those who find check-in a rigid and inconvenient way of signing-up.
Every interaction is an opportunity to increase customer loyalty. We designed our service to support cross-selling with this in mind.
Due to its architecture, Linistry can be quickly implemented, standard integrated with existing systems and operated economically.
Linistry queue management in the Beauty sector
Linistry is a ready-to-use, fully functional digital queue management solution.
Its exceptional flexibility, makes it possible for every individual need to be met.
We combined ad-hoc queuing with scheduling for everyone to find what they need. There are many ways to queue with Linistry: built into an existing application, on a website without an application, in a chatbot, on an automated device, or even without a digital device, with on-site help. Credit card or other chip/magnetic card identification also available.
Indulge your customers
Scheduling, remote or on-site queuing? Customers can decide at will. It's integrated. A perfect start to your customer service!
Utilizing your employees' work efficiently, is crucial for the profitable operation of your parlour.
Yout employees' working times may differ, someone works only part time, or a colleague unexpectedly falls out of service, and need to be replaced. We have a solution that allows smooth operation despite all hindering circumstances.
Smart queue management for efficiency
We have a solution that allows for smooth customer service in various different circumstances.
Customer calling as a sales/communication tool
Digital interfaces provide an excellent opportunity for customers to browse your offers and receive information while waiting.
A fully fledged customer management solution with sophisticated functionality. During consultation we are more than willing to introduce the basic principles and convenience features of our system.
Environmentally friendly and economical
A fully digital operation.
Data-based decision support
Impressive data visualization, data drilling, dashboards, excel export to save time processing data.
Although customer management and processes may vary in each parlour, we would like to provide a simple example of how Linistry can help you put your customers first.
Remote check-in (self service)
Customers may check-in remotely from home – by cellphone or with the use of another digital device - and join a queue or request an appointment. They will then receive a digital ticket with updates concerning the queue, and when it is their turn (marketing offers, short surveys via mobile device are also an option).
On-site check-in (with the help of staff)
The store staff register the customer in the queue, when they checking in via phone or just arriving personally. So those might also take advantage, who are reluctant to use digital devices.
Waiting without joining a queue
No need to join a physical queue, customers are free to spend their time as they wish.
Customers are notified by phone when it is their turn.
Clients will be able to use your service as soon as they arrive on-site. We pay great attention to provide fair service for the customers queuing remote or on-site.
Meanwhile, behind the scenes
Based on the data available, the system predicts in advance when to expect more customers, and indicates when more employees are needed, which contributes to a more efficient organization and provides quick business intelligence reports.
Discover how you can provide even smoother and more convenient service for your customers!
The key of the successful innovation efforts is to respond to the real customer problems. With the help of Linistry, we are constantly moving forward with the introduction of our digital queue management system, while gathering feedback from customers and colleagues. The service is now available in 13 MKB branches where the installation was managed remotely by the Linistry team without their on-site involvement. Click here for an article about the project.
Digital Transformation Lead
„Linistry means no-stress queuing. In other respects, it prepares and informs people. There is no disappointment for visitors since it is clear from the start how many people can fit into a queue and what the waiting time will be.”
Introducing Linsitry was an easy and obvious choice.W e tested the service for several months before implementing it, observing the reaction of customers and colleagues. After gaining highly positive results during follow-up of customer satisfaction (90% + NPS) there was no question about expanding the solution across the company. For us, customer satisfaction is the number one priority.
"We had a great experience using Linistry at gamescom 2019 to manage fast lane. It was a flawless integration into our concept, simple to use for our staff and visitors loved it. Next year we plan to use it for more scenarios and locations."
Senior Product Manager
BANDAI NAMCO Entertainment Germany GmbH