Linistry

Bridging sales, staff, and success in retail commerce

Solutions for Retail Commerce - Linistry - Tailored Digital Queue Management for Enterprises
Solutions for Retail Commerce - Linistry - Tailored Digital Queue Management for Enterprises

We offer tools to connect brick-and-mortar store sales staff with customers and internally staff among themselves. Improving shop-floor communication leads to increased sales, more content staff and more efficient use of precious human resources. Let’s delve into our solutions and create a dynamic work environment together that fosters your overall success.

Non-buyer conversion
(sales caller)

During store visits, customers might encounter hurdles. Quick access to expert assistance significantly boosts conversion rates. Linistry offers a solution:

01
or

Customer can request help at several points in the store by reading a QR code

by clicking „I need help” on a tablet, phone or other kiosk device located in the store.

02

Relevant department employees receive notification in a dedicated mobile app.

03

Requests escalate as necessary if no colleagues are available.

04

Alternative assistance is offered to the customer if no personal help is available, including but not limited to:

  • scheduling a consultation or callback appointment,
  • directing customers to the webshop,
  • offering remote waiting by collecting customers’ numbers and notifying them when assistance is available.

Ready to experience our service firsthand?

Request our exclusive offer now for a tailored solution.

Staff caller

Anytime help is needed within the team, employees can launch a request using the app, just like the sales caller. This enables them to seek assistance from each other swiftly.

Solutions for Retail Commerce - Linistry - Tailored Digital Queue Management for Enterprises

Queue management and appointment booking

Queues and Appointments can be easily managed from a web-dashboard or the Linistry mobile app.

Remote (virtual) queueing

  • Solution aims to replace physical queueing within the store.
  • Customers can continue shopping while waiting in virtual queues.
  • Applicable for any in-store services, like warehouse pickups or customer consultations (B2C/B2B).
Solutions for Retail Commerce - Linistry - Tailored Digital Queue Management for Enterprises
Solutions for Retail Commerce - Linistry - Tailored Digital Queue Management for Enterprises

Appointment booking

  • Appointments let your staff prepare for the customer visit.
  • Planned customer service, with no waiting time.
  • Bookings from diverse sources (webpage, call centre, mobile app, chatbot, social campaign, etc.)
  • For in-store services, including but not limited to online order pickups, or non-same day warehouse pickups.
  • Bookings can appear for a group of employees or for any specific employee.
  • Payment can be incorporated into any booking process.
  • Bookings synchronise with the corporate calendar.
  • Booking availability can be flexibly configured to avoid overbooking or conflict with other activities.

Our Clients